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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Special Conditions

From now through May 31, 2013, an ongoing project to refresh the cottage exteriors is underway. To reduce the impact of noise, surrounding cottages will be unavailable. Please contact the resort at info@westinkeywestresort.com for further information.

North Roosevelt Boulevard Enhancement Project

From April 16, 2012 through the middle of 2014, the Florida Department of Transportation (FDOT) will be conducting a 2.5 mile long roadway improvement project on North Roosevelt Boulevard from U.S. Highway 1 entering Key West to Eisenhower Drive.

Guests of the resort are encouraged to check often for updates on www.fdotmonroe.com/keywest as construction work phases are completed and/or new phases begin during this road improvement process.

Please also contact the resort for further information.

Hotel Policies

ADA Policy
The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy
Guests must be 25 years or older to reserve a cottage.

Arrival Policy
Check-in for Sunset Key Guest Cottages, A Westin Resort is handled by the front desk at The Westin Key West Resort & Marina at 245 Front Street in Key West.  After check-in, the guest will get to Sunset Key Guest Cottages, A Westin Resort by boat.

Check Cashing Policy
Check cashing services are not available.

Early Departure Policy
Early departures result in a charge of a full night's room and tax. If during a minimum stay requirement period, guest will be charged for entire stay.

Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.

Package Handling Policy
Handling fees will be applied to packages both being sent to the property and being sent from the property.  Please contact Service Express at (305) 292-5300 for more information.

Pet Policy
Pets are not allowed at the Sunset Key Guest Cottages, a Westin Resort.

Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

SPG Participation
All accommodations at Sunset Key Guest Cottages, A Westin Resort are cottages; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.